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Reward Policy
Rewards can currently be earned for the following actions:
- Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your DD Rewards balance.
The value of DD Rewards is determined by an exchange rate of both currency spent on products to DD Rewards, and an exchange rate of DD Rewards earned to currency for spending on future purchases.
You can redeem your DD Rewards at checkout. If you have accumulated enough DD Rewards to redeem them you will have the option of using DD Rewards as one of the payment methods. The option to use DD Rewards, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable DD Rewards can be used in conjunction with other payment methods such as credit cards, gift cards and more.
DD Rewards may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your DD Rewards until you accrue a minimum number of DD Rewards, at which they will become available for redemption.
DD Rewards may also be capped at the maximum value of DD Rewards which can be accrued. If this option is selected you will need to redeem your accrued DD Rewards before you are able to earn more DD Rewards.
You have the ability to view and manage your DD Rewards through your Customer Account. From your account you will be able to view your total DD Rewards (and currency equivalent), minimum needed to redeem, whether you have reached the maximum DD Rewards limit and a cumulative history of DD Rewards acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding DD Rewards, including expiration notifications.
DD Rewards can be set to expire. Points will expire in the order form which they were first earned.
Note:Points can be used as store credit in our system only. Redeeming to cash is not allowed.
You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose DD Rewards, as well as point expiration notifications. This option is found in the DD Rewards section of the My Account area.