Please note that our Charm Bar and Piercing studio will be located on the first floor. Unfortunately there is no wheelchair access or lift available. We apologise for any inconvenience.
Please note that while personalisation will be completed on the day, certain pieces such as hand stamped or formed designs, may require final touches like polishing or setting at our workshop. In these cases, your item will be delivered to you, and we advise allowing up to 2 weeks for delivery.
Personalised pieces are made to order and therefore cannot be returned.
In the event of limited stock, items will be available on a first come, first served basis.
Wait times on the day may vary depending on how busy we are, and we appreciate your patience and understanding.