VACANCIES
Assistant Manager - Daniella Draper, Beverley
Job Summary:
We are hiring an experienced Assistant Manager to join our Beverley team. This role supports the Store Manager in efficient store operations, delivering exceptional customer service, driving sales, and maintaining our brand's image. Responsibilities include managing the sales team, coordinating store operations, and achieving sales targets.
Responsibilities:
Customer Service Excellence:
- Lead by example in delivering excellent customer service and engaging in sales activities.
- Provide knowledgeable advice on jewellery selection and handle customer inquiries.
- Ensure the entire team consistently delivers exceptional customer service.
Sales and Product Knowledge:
- Develop a deep understanding of Daniella Draper’s products and brand vision.
- Guide customers through the sales process and support the team in meeting sales targets.
- Oversee services such as engraving and aftercare.
Store Operations Management:
- Assist with all store operations, including opening/closing, cash handling, visual merchandising, and security.
- Implement security measures and maintain a clean, visually appealing store.
- Analyse sales and performance metrics to identify areas for improvement.
Inventory Management:
- Collaborate with the procurement team to maintain inventory levels and conduct regular audits.
Team Management:
- Manage and develop the sales team, providing coaching and feedback.
- Foster a positive work environment and ensure adequate staffing levels.
Visual Merchandising and Marketing:
- Execute visually appealing displays and collaborate with the marketing team on strategies and promotions.
Sales Analysis and Reporting:
- Assist the Store Manager in analysing sales data and preparing regular sales reports.
Requirements:
- 3+ years of retail management experience, preferably in jewellery or luxury retail.
- Strong sales and customer service skills.
- Excellent team management, organisation, and communication skills.
- Knowledge of inventory management and visual merchandising.
- Proficiency in retail management software and POS systems.
- Flexibility to work weekends, holidays, and extended hours.
Schedule:
- Full-time, permanent contract.
- Weekend availability, day shifts, and holiday working expectations.
Work Location:
- In person, Beverley store.
Daniella Draper is an equal opportunities employer, committed to creating an inclusive culture. We celebrate the diverse voices of our customers, staff, and suppliers.
Apply:
Please send your CV to Amelia at recruitment@danielladraper.com.
Assistant Manager - Daniella Draper, Lincoln
We’re hiring an experienced Assistant Manager for our Lincoln team. You’ll support the Store Manager in efficient store operations, focusing on exceptional customer service, driving sales, and maintaining our brand's image.
Responsibilities:
- Lead by example in customer service and sales, building customer relationships.
- Ensure the team consistently delivers exceptional service.
- Provide expert advice on jewellery selection and maximize sales opportunities through upselling and cross-selling.
- Handle customer inquiries and complaints effectively.
- Foster a customer-centric environment with personalized service and product knowledge.
- Perform ear piercing (training provided).
Sales & Product Knowledge:
- Develop deep product knowledge aligned with Daniella Draper’s values.
- Guide customers through the sales process and support the team in meeting sales targets.
- Ensure clear communication of product features and pricing.
- Oversee services like engraving and aftercare.
- Collaborate on sales strategies and promotions.
Store Operations Management:
- Assist with daily operations, including opening/closing, cash handling, visual merchandising, inventory, and security.
- Ensure store cleanliness and visual appeal.
- Implement efficient processes to maximize productivity and minimize losses.
- Monitor sales metrics and work on strategies to improve performance.
Inventory Management:
- Work with procurement to maintain optimal inventory levels.
- Conduct inventory audits and correct discrepancies.
Team Management:
- Help manage and develop a motivated sales team with ongoing coaching.
- Foster a positive work environment and ensure team alignment with brand values.
- Assist in scheduling and staff management.
Visual Merchandising & Marketing:
- Execute attractive displays under creative guidance.
- Stay updated on jewellery trends and collaborate on marketing strategies.
Sales Analysis & Reporting:
- Assist in analyzing sales data and reporting on KPIs.
- Ensure accuracy in NetSuite system data and stock management.
Requirements:
- 3+ years of retail management experience, preferably in jewellery or luxury retail.
- Strong sales, customer service, and team management skills.
- Proficiency with POS systems and inventory management.
- Excellent communication, organizational skills, and attention to detail.
- Flexibility to work weekends, holidays, and extended hours.
- Commitment to safety protocols and company values.
Job Type: Full-time, permanent
Schedule: Day shifts, weekend, and holiday availability required.
Location: Lincoln store.
Daniella Draper is an equal opportunities employer, committed to creating an inclusive culture where all employees can reach their full potential. We celebrate the diverse voices that make up the Daniella Draper family.
Apply:
Please send your CV to Amelia at recruitment@danielladraper.com.
We are looking for an experienced sales assistant to join our Cleethorpes team.
We are looking for an individual who can deliver exceptional customer service and have a
positive ‘can do’ attitude to be ambassadors for our brand.
The candidate will ideally be
experienced in working within the retail sector and will share our passion for our distinctive
pieces of jewellery.
About the role:
As a Sales Assistant in our jewellery store, you will play a vital role in providing exceptional
customer service and contributing to the overall success of the store. Your primary
responsibility will be to assist customers in finding and purchasing high-end jewellery pieces
that meet their needs and preferences. You will also be responsible for maintaining a visually
appealing and organised store environment. Additionally, you will have opportunities to build
product knowledge, cultivate customer relationships, and contribute to sales targets.
What we are looking for in our newest recruit…
• A team player.
• Be trustworthy.
• Flexible
• Approachable
• Self-Motivated
• Great problem solver
• Strong work ethic
Your responsibilities will include:
• Customer service excellence fostering a customer centric environment.
• Develop exceptional product knowledge and passion for Daniella Draper’s values
and vision.
• Guide customers through the sales process, from product demonstration to closing
the sale.
• Process sales transactions accurately and efficiently using the store's POS system.
• Follow store procedures for opening and closing, cash handling and security
measures.
Requirements:
• Previous retail sales experience, preferably in the jewellery or luxury retail industry.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a passion for delivering exceptional
experiences.
• Sales-driven mindset with the ability to meet or exceed sales targets.
• A genuine interest in jewellery and luxury products.
• Basic knowledge of jewellery characteristics, materials, and designs.
• Attention to detail and a keen eye for visual merchandising.
• Ability to work as part of a team in a fast-paced environment.
• Proficient in using point-of-sale (POS) systems and handling cash transactions.
• Impeccable personal presentation and grooming in line with our brand's standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Adherence to safety protocols and regulations to ensure a safe working environment.
Job Type: Part time, permanent contract (1-2 days per week).
Schedule:
• Weekend availability
• Day shift
• Christmas and Bank Holiday working expectation
Work Location: In person, Cleethorpes store.
To apply, please send your CV for the attention of Amelia at
recruitment@danielladraper.com
We are looking for an experienced sales assistant to join our Leeds team.
We are looking for an individual who can deliver exceptional customer service and have a
positive ‘can do’ attitude to be ambassadors for our brand.
The candidate will ideally be
experienced in working within the retail sector and will share our passion for our distinctive
pieces of jewellery.
About the role:
As a Sales Assistant in our jewellery store, you will play a vital role in providing exceptional
customer service and contributing to the overall success of the store. Your primary
responsibility will be to assist customers in finding and purchasing high-end jewellery pieces
that meet their needs and preferences. You will also be responsible for maintaining a visually
appealing and organised store environment. Additionally, you will have opportunities to build
product knowledge, cultivate customer relationships, and contribute to sales targets.
What we are looking for in our newest recruit…
• A team player.
• Be trustworthy.
• Flexible
• Approachable
• Self-Motivated
• Great problem solver
• Strong work ethic
Your responsibilities will include:
• Customer service excellence fostering a customer centric environment.
• Develop exceptional product knowledge and passion for Daniella Draper’s values
and vision.
• Guide customers through the sales process, from product demonstration to closing
the sale.
• Process sales transactions accurately and efficiently using the store's POS system.
• Follow store procedures for opening and closing, cash handling and security
measures.
Requirements:
• Previous retail sales experience, preferably in the jewellery or luxury retail industry.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a passion for delivering exceptional
experiences.
• Sales-driven mindset with the ability to meet or exceed sales targets.
• A genuine interest in jewellery and luxury products.
• Basic knowledge of jewellery characteristics, materials, and designs.
• Attention to detail and a keen eye for visual merchandising.
• Ability to work as part of a team in a fast-paced environment.
• Proficient in using point-of-sale (POS) systems and handling cash transactions.
• Impeccable personal presentation and grooming in line with our brand's standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Adherence to safety protocols and regulations to ensure a safe working environment.
Job Type: Part time, permanent contract (12 hours per week).
Schedule:
• Weekend availability
• Day shift
• Christmas and Bank Holiday working expectation
Work Location: In person, Leeds store.
To apply, please send your CV for the attention of Amelia at
recruitment@danielladraper.com
We are looking for an experienced Supervisor to join our Leeds Team.
As a Supervisor, you play a vital role in supporting the Store Manager and Assistant
Manager in the efficient and successful operation of the store. Your focus will be on
delivering exceptional customer service, driving sales and maintaining the brand's image.
You will assist in managing the sales team, coordinating store operations and ensuring the
store meets or exceeds sales targets.
Responsibilities:
Customer Service Excellence:
• Lead by example in delivering excellent customer service and actively engage in
sales activities, building relationships with customers and driving sales.
• Ensure exceptional customer service is consistently provided by the entire team.
• Provide knowledgeable advice on jewellery selection, including gemstones, metals,
designs, and styles.
• Suggest complementary pieces, upsell and cross-sell to maximise sales
opportunities.
• Handle customer inquiries, concerns and complaints promptly and effectively.
• Foster a customer-centric environment, ensuring each customer receives
personalised attention, product knowledge and assistance.
Sales and Product Knowledge:
• Develop exceptional product knowledge and passion for Daniella Draper’s values
and vision, ensuring consistent brand representation within the store.
• Guide customers through the sales process, from product demonstration to closing
the sale.
• Support the team to meet or exceed team sales targets.
• Ensure product features and pricing information is clearly communicated to
customers.
• Oversee the offering of store services such as engraving and aftercare.
• Collaborate with the store management to implement sales strategies and
promotional activities.
Store Operations Management:
• Assist with store operations when required, including opening and closing
procedures, cash handling, visual merchandising, inventory management and
security measures.
• Ensure the store is clean, well-maintained and visually appealing at all times.
• Assist in the implementation of efficient processes and procedures to maximise
productivity and minimise losses.
Inventory Management:
• Collaborate with the store management to monitor and maintain appropriate
inventory levels, ensuring availability of popular items while minimising excess
stock.
• Conduct regular inventory audits to identify discrepancies and implement corrective
actions.
Team Management:
• Work with the store management to support the sales team, ensuring they are
equipped with the knowledge and skills required to excel in their roles.
• Assist staff members to meet sales targets and deliver exceptional customer
service.
• Foster a positive work environment that promotes teamwork, employee engagement
and professional growth.
• Schedule and organise employee shifts, breaks and holidays to ensure adequate
staffing levels during peak business hours in the absence of store management.
Visual Merchandising and Marketing:
• Execute visually appealing displays and arrangements to attract customers and
showcase jewellery effectively under direction of the creative and marketing teams.
• Ensure the store is clean, organised and visually appealing at all times.
• Stay updated on current jewellery trends and market demand to make informed
decisions regarding merchandise presentation.
Ear Piercing:
• Perform ear piercings following established safety and hygiene protocols.
• Ensure all piercing equipment is sterilized and properly maintained.
• Provide exceptional customer service, including pre- and post-piercing care
instructions.
• Address customer questions and concerns with professionalism and care.
• Maintain a clean and organized workspace.
Requirements:
• 2+ years’ experience in retail management, preferably in the jewellery or luxury retail
industry.
• Strong sales and customer service skills, with a proven track record of achieving
sales targets and providing exceptional customer service.
• Excellent team management skills with the ability to motivate and develop a team.
• Highly organised with the ability to prioritise tasks, manage multiple responsibilities
and meet deadlines.
• Knowledge of inventory management, loss prevention techniques and visual
merchandising.
• Proficient in using retail management software and point-of-sale (POS) systems.
• Exceptional communication and interpersonal skills, with the ability to build and
maintain positive relationships with customers and team members.
• Attention to detail and a commitment to upholding company values and high-quality
standards in all aspects of store operations.
• Flexibility to work weekends, holidays and extended hours as required by the
business.
• Adhere to safety protocols and regulations to ensure a safe working environment.
• Adhere to Daniella Draper’s brand philosophy, centred on sustainability, integrity and
social responsibility.
Working as a Store Supervisor offers an exciting opportunity to contribute to the success of
our prestigious brand by helping customers find beautiful jewellery for special occasions and
everyday wear.
Job type: Part time, permanent contract
Schedule:
• Weekend availability
• Day shift
• Christmas and Bank Holiday working expectation
Work Location: In person, Leeds store.
To apply, please send your CV for the attention of Amelia at
recruitment@danielladraper.com