Daniella Draper are hiring a Visual Merchandiser!

The Visual Merchandiser will work in our stores to set the highest standard possible for display and visual excellence. Creating an environment that is dynamic and entertaining for our customers making our broad range of jewellery compelling and easily
shoppable.

The VM will work alongside the business Directors and Product team, and will curate and craft a compelling environment for the stores through application. The VM will work closely with the Retail teams while executing displays in store as well as working with budgets to ensure displays are delivered effectively.

Job Specification:
• Display – Proactively manage the store environment and across other locations.
Having shared responsibility with the Area Managers, the Visual Merchandiser
will focus on the delivery of seasonal display concepts through effective time
management and planning. Interpret company direction and updates to ensure displays create an artistic and unique environment that has a positive impact on sales. Ensure excellent craftsmanship throughout all windows and in-store displays.

• Training – Working to inspire, train and develop existing Store teams. Be the point of contact to pass on ideas and feedback to the product team and the Directors. Nurturing talent within the team. Looping in store teams on display projects.
• Project Management / Team Leader – Effectively delegate projects while at the
same time allowing others the creativity to succeed by making their own decisions.
• Display Feedback – Giving constructive feedback to the store staff. Ensuring
store proposals are consistent and true to concept.
• New Store Openings & Special Projects – Implementing new store openings,
in-store and off cycle set-ups with particular focus on new initiatives being
implemented to enhance the Daniella Draper experience.
• Managing the Environment – Efficiently utilise all display materials, including
adaptations from recycled displays. Keep work areas on and off the shop floor
organised and clean, with an emphasis on customer and employee safety.
Maintain an organised display room. Implement displays safely and with
longevity in mind.
• Display Prototyping & Fixture Design – Hands on exploring new materials and
production processes to further the Daniella Draper experience.
• Budgets – Manage project display budgets and coding payments.
• Procurement – be responsible (together with the product team) ordering
Display and VM materials for UK.
• Operations – supporting sales generation by creating an environment that
supports the appearance of the product and reflects the customer lifestyle and
interests. Aware of stock loss goals, avoid display creating blind spots for sales
associates and CCTV. Planning customer flow with the Store and Area
Manager’s. Working with store team to assist in reaching sales target.
What You'll Need:
Requirements:
• Minimum 2 years’ experience working as a VM or in the design field
• Strong Artistic background with an understanding in multiple mediums both 2D and 3D with desire to learn more.
• Ability to develop creative ideas into working solutions.
• Be willing to travel to difference locations in the UK.
• Project management experience important
• Ability to communicate at all levels and strong organisational skills.
• Experience with working at a large scale.
• Experience using power tools

Full UK Driving License Required.

Job Type: Full-time

Benefits:
• Employee discount
• 28 days holiday pro rata (including bank holidays entitlement)
• Access to our Employee Assistance Programme
• Training and personal development
• Staff pension scheme.

Schedule:
• Day shift
• Weekend availability
• Christmas and Bank Holiday working expectation

Work Location: In-person, hybrid between Stores & Head Office.

Daniella Draper are hiring!

We are seeking a proactive, highly organised Personal Assistant to support the Managing Director and our team to ensure the smooth functioning of daily operations at our Grimsby workshop.

The candidate will be responsible for a range of administrative tasks, office management and personal assistance to the Managing Director.

Key Responsibilities:

Administrative Support:
• Diary & Calendar management overseeing the Managing Director’s calendar, schedule meetings, and arrange travel for them where needed/if ever required.
• Arranging travel for all team members when/if required.
• Prepare and organise documents, reports, and presentations as needed.
• Taking notes at meetings, preparing the minutes and subsequently distributing to all
participants.
• Handle phone calls, emails, and other communication on behalf of the Managing Director and other directors in the business.
• Coordinate and manage office meetings and training days, ensuring necessary materials are prepared this will include weekly company stand up meetings.
• Oversee on general business administrative requirements to support the smooth operational running of the business daily.

Office Management:
• Oversee daily office operations, including managing office supplies and maintaining a clean and organised office environment.
• Greet visitors and direct them to the appropriate person or department.
• Handle incoming and outgoing mail and packages.
• Organise and maintain filing systems (physical and digital) for efficient record-keeping.
• Ensure log keeping on all fronts required is up to date and current.

Event Coordination:
• Assist with planning and organising internal events and meetings.
• Coordinate logistics for events, including catering, transportation, and venue arrangements.

Personal Assistance:
• Provide personal assistance to Managing Director for work related tasks.
• Keep track of important dates, deadlines, and commitments for Managing Director.
• Screen and prioritise incoming calls, emails, and correspondence, responding or
redirecting as appropriate and when required.

Financial/Expense Management:
• Handle reports for Directors.
Confidentiality and Professionalism:
• Maintain a high level of confidentiality and discretion in all matters, including sensitive information and personal tasks.
• Display professionalism in dealing with all staff, clients, colleagues and suppliers.

Required Skills and Qualifications:
• Proven experience as a Personal Assistant, Office Administrator, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication skills, both written and verbal, with the ability to interact
effectively with individuals at all levels.
• Proficiency in office software (MS Office etc.).
• Ability to work independently and manage time efficiently.
• Flexibility and adaptability to changing priorities and requirements.
• Attention to detail and ability to prioritize tasks effectively.
• Discretion and confidentiality in handling sensitive information and matters.

Preferred Qualifications:
• Experience with office management or team coordination.
• Knowledge of basic accounting or expense tracking is a plus.
• A professional certification in administration or business management is a plus.

Location: Workshop, Grimsby DN31 3AT

Competitive Salary

Job Type: Permanent, Full-time

Benefits:

• Employee discount
• Access to our Employee Assistance Programme
• Free Parking

Schedule:

• Monday to Friday

Work Location: In person, DN31 3AT

To apply please send your CV to recruitment@danielladraper.com

Manager - Daniella Draper, Beverley

Daniella Draper are hiring!

As Store Manager you will be responsible for managing our retail store whilst driving customer service excellence.

If you have a passion for people, are a natural team motivator with a drive to succeed, we would love to hear from you!

The candidate will be experienced in working within the retail sector, ideally for luxury goods such as jewellery or watches and will share our passion for our distinctive pieces of jewellery.

Your primary responsibility will be to oversee the day-to-day operations of the store, ensuring a seamless customer experience, driving sales, and managing a team of dedicated sales professionals. Your role will involve maintaining visual merchandising standards, managing inventory, fostering customer relationships, and upholding the brand values.

Your responsibilities will include…

• Customer service excellence fostering a customer centric environment.
• Supporting the team to meet or exceed team sales targets.
• Oversee all aspects of store operations, including opening and closing procedures, cash handling, visual merchandising, inventory management and security measures.
• Foster a positive work environment that promotes teamwork, employee engagement and professional growth.
• Collaborate with the marketing team to develop and implement effective marketing strategies and promotions to drive foot traffic and sales.
• Responsible for weekly reporting

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme
• Store discount

Schedule:

• Day shift

Experience:

• Store management: 3 years (required)

Schedule:

• Full-time, permanent contract.
• Weekend availability, day shifts, and holiday working expectations.

Work Location:

• In person, Beverley store.

Daniella Draper is an equal opportunities employer, committed to creating an inclusive culture. We celebrate the diverse voices of our customers, staff, and suppliers.

Assistant Manager - Daniella Draper, Lincoln

We’re hiring an experienced Assistant Manager for our Lincoln team. You’ll support the Store Manager in efficient store operations, focusing on exceptional customer service, driving sales, and maintaining our brand's image.

Responsibilities:

• Lead by example in customer service and sales, building customer relationships.
• Ensure the team consistently delivers exceptional service.
• Provide expert advice on jewellery selection and maximize sales opportunities through upselling and cross-selling.
• Handle customer inquiries and complaints effectively.
• Foster a customer-centric environment with personalized service and product knowledge.
• Perform ear piercing (training provided).

Sales & Product Knowledge:

• Develop deep product knowledge aligned with Daniella Draper’s values.
• Guide customers through the sales process and support the team in meeting sales targets.
• Ensure clear communication of product features and pricing.
• Oversee services like engraving and aftercare.
• Collaborate on sales strategies and promotions.

Store Operations Management:

• Assist with daily operations, including opening/closing, cash handling, visual merchandising, inventory, and security.
• Ensure store cleanliness and visual appeal.
• Implement efficient processes to maximize productivity and minimize losses.
• Monitor sales metrics and work on strategies to improve performance.

Inventory Management:

• Work with procurement to maintain optimal inventory levels.
• Conduct inventory audits and correct discrepancies.

Team Management:

• Help manage and develop a motivated sales team with ongoing coaching.
• Foster a positive work environment and ensure team alignment with brand values.
• Assist in scheduling and staff management.

Visual Merchandising & Marketing:

• Execute attractive displays under creative guidance.
• Stay updated on jewellery trends and collaborate on marketing strategies.

Sales Analysis & Reporting:

• Assist in analyzing sales data and reporting on KPIs.
• Ensure accuracy in NetSuite system data and stock management.

Requirements:

• 3+ years of retail management experience, preferably in jewellery or luxury retail.
• Strong sales, customer service, and team management skills.
• Proficiency with POS systems and inventory management.
• Excellent communication, organizational skills, and attention to detail.
• Flexibility to work weekends, holidays, and extended hours.
• Commitment to safety protocols and company values.

Job Type: Full-time, permanent
Schedule: Day shifts, weekend, and holiday availability required.

Location: Lincoln store.

Daniella Draper is an equal opportunities employer, committed to creating an inclusive culture where all employees can reach their full potential. We celebrate the diverse voices that make up the Daniella Draper family.

Apply:
Please send your CV to Amelia at recruitment@danielladraper.com.

Supervisor - Daniella Draper, Beverley

We are looking for an experienced Supervisor to join our Beverley Team.

As a Supervisor, you play a vital role in supporting the Store Manager and Assistant Manager in the efficient and successful operation of the store. Your focus will be on delivering exceptional customer service, driving sales and maintaining the brand's image. You will assist in managing the sales team, coordinating store operations and ensuring the store meets or exceeds sales targets.

Responsibilities include...

-Delivering customer service excellence

-Excellent product and sales knowledge

-Assist with store operations management

-Assist the Store Manager and Assistant Manager with inventory management

-Work with the store management to support the sales team

-Execute visually appealing displays and arrangements

-Perform ear piercings following established safety and hygiene protocols

Requirements:

- 2+ years’ experience in retail management, preferably in the jewellery or luxury retail industry.

- Strong sales and customer service skills, with a proven track record of achieving sales targets and providing exceptional customer service.

- Excellent team management skills with the ability to motivate and develop a team.

- Highly organised with the ability to prioritise tasks, manage multiple responsibilities and meet deadlines.

- Knowledge of inventory management, loss prevention techniques and visual merchandising.

- Proficient in using retail management software and point-of-sale (POS) systems.

- Exceptional communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and team members.

- Attention to detail and a commitment to upholding company values and high-quality standards in all aspects of store operations.

- Flexibility to work weekends, holidays and extended hours as required by the business.

- Adhere to safety protocols and regulations to ensure a safe working environment.

- Adhere to Daniella Draper’s brand philosophy, centred on sustainability, integrity and social responsibility.

Working as a Store Supervisor offers an exciting opportunity to contribute to the success of our prestigious brand by helping customers find beautiful jewellery for special occasions and everyday wear.

Job Type: Full-time, Permanent

Pay: £12.50-£13.00 per hour

Benefits:

• Health & wellbeing programme
• Store discount

Schedule:

• 8 hour shift
• Weekend availability
• Christmas, Peak Holidays and Bank Holiday expectation.

Experience:

• customer service: 3 years (required)
• Supervising: 3 years (required)

Work Location: In person