Our Latest Job Vacancies

VACANCIES

We are seeking a creative and detail-driven Product Development Manager to lead and oversee the end-to-end development of our jewellery collections—from concept to final product. This role bridges design, production, sourcing, and marketing to ensure every piece meets brand standards in aesthetics, quality, and profitability. The ideal candidate has a strong background in jewellery development, materials knowledge, and project management.

Key Responsibilities:

Product Development:

Collaborate with the CEO / Management team to generate creative product ideas that address market needs and trends.
Develop and refine prototypes to validate design concepts and functionalities.

Product Strategy and Vision:

Develop and communicate a clear product vision and strategy that aligns with the company's overall goals and objectives.
Understand market trends, customer needs and competitor offerings to identify opportunities and challenges.

Market Research and Competitor Analysis:

Conduct market research and competitor analysis to identify opportunities for new products or product improvements.
Gather feedback from customers, sales teams and other stakeholders to inform product decisions.
Stay informed about the competitive landscape and market trends.
Identify opportunities to differentiate the product offering from competitors.

Product Development and Management:

Create and maintain a product roadmap that outlines the planned new product launches over time, which support the company’s long-term strategy.
Define product specifications, features and target audience based on customer needs and market trends.
Collaborate with cross-functional teams, such as design, quality and production, to bring the product vision to life.
Work with external suppliers and the production team to create high quality products in the correct timeframe.

Product Launch and Lifecycle Management:

Plan and execute successful product launches, coordinating with marketing, sales and customer service teams.
Develop go-to-market strategies, positioning and messaging.
Monitor product performance throughout its lifecycle, identifying opportunities for improvement and growth.
Determine product pricing strategies and update pricing as necessary to meet market demands and achieve revenue targets.

Performance Monitoring:

Continuously monitor product performance metrics and user feedback to assess the product's success and use data to make decisions for improvements and optimisations.

Financial Analysis:

Manage the product's financial performance, including budgeting and forecasting.
Monitor and report on key financial metrics, such as revenue, cost and profitability.

Systems Management:

Lead/ Support the implementation of the NetSuite ERP system, including requirements gathering, configuration, data migration and training.
Customise and configure NetSuite to meet the specific needs of the organisation, including creating custom fields, workflows, reports and dashboards.
Ensure the accuracy of data within the NetSuite system, performing regular data audits and maintenance.
Develop and maintain reports, dashboards and analytics within NetSuite to provide insights into business performance and support decision-making.

Communication and Collaboration:

Effectively communicate new product plans, progress and updates to internal teams.
Collaborate with the marketing and design teams to highlight key product USPs to create compelling messaging and campaigns that resonate with our consumers.
Develop and manage the product budget effectively, ensuring resources are allocated wisely.

Requirements:

Bachelor's or Master's degree in Marketing, Business Management, or related field.
5+ years’ experience in product management or related roles, such as product development, project management or marketing.
Strong understanding of the industry and market in which the product operates.
Proficiency in data analysis and the ability to use data to make informed decisions and measure product success.
Excellent written and verbal communication skills.
Ability to lead cross-functional teams, influence decision-making and drive consensus among team members.
Strong empathy and understanding of customer needs to design products that provide value.
Effective problem-solving skills to tackle challenges that arise during the product development process.
A collaborative mindset to work effectively with various teams and stakeholders.

As Product Development Manager, you will play a vital role in driving the success and growth of products within a company. By understanding customer needs, market dynamics and business objectives, you will be essential in bringing valuable and innovative products to the market.

Daniella Draper is proud to be an equal opportunities employer, committed to creating an inclusive culture where our employees have the opportunity to reach their full potential without prejudice and discrimination. As a global business, our jewellery is designed for everyone, everywhere and we celebrate the diverse voices of our customers, staff and suppliers who together form the heart of the Daniella Draper family.

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We are looking for an experienced Supervisor to join our Windermere Team.

As a Supervisor, you play a vital role in supporting the Store Manager and Assistant Manager in the efficient and successful operation of the store. Your focus will be on delivering exceptional customer service, driving sales and maintaining the brand's image. You will assist in managing the sales team, coordinating store operations and ensuring the store meets or exceeds sales targets.

Responsibilities include...

-Delivering customer service excellence

-Excellent product and sales knowledge

-Assist with store operations management

-Assist the Store Manager and Assistant Manager with inventory management

-Work with the store management to support the sales team

-Execute visually appealing displays and arrangements

-Perform ear piercings following established safety and hygiene protocols

Requirements:

2+ years’ experience in retail management, preferably in the jewellery or luxury retail industry.

Strong sales and customer service skills, with a proven track record of achieving sales targets and providing exceptional customer service.

Excellent team management skills with the ability to motivate and develop a team.

Highly organised with the ability to prioritise tasks, manage multiple responsibilities and meet deadlines.

Knowledge of inventory management, loss prevention techniques and visual merchandising.

Proficient in using retail management software and point-of-sale (POS) systems.

Exceptional communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and team members.

Attention to detail and a commitment to upholding company values and high-quality standards in all aspects of store operations.

Flexibility to work weekends, holidays and extended hours as required by the business.

Adhere to safety protocols and regulations to ensure a safe working environment.

Adhere to Daniella Draper’s brand philosophy, centred on sustainability, integrity and social responsibility.

Working as a Store Supervisor offers an exciting opportunity to contribute to the success of our prestigious brand by helping customers find beautiful jewellery for special occasions and everyday wear.

Job Types: Full-time, Permanent

Benefits: