VACANCIES
Daniella Draper are hiring!
We are looking for an experienced Manager for our Daniella Draper Store in Cleethorpes.
As Store Manager you will be responsible for managing our retail store whilst driving customer service excellence. If you have a passion for people, are a natural team motivator with a drive to succeed, we would love to hear from you!
Please send your CV for the attention of Amelia at recruitment@danielladraper.com
The candidate will be experienced in working within the retail sector, ideally for luxury goods such as jewellery or watches and will share our passion for our distinctive pieces of jewellery. What we are looking for in our newest recruit…
• A team player
• Be trustworthy
• Flexible
• Approachable
• Self-Motivated
• A great leader and teacher
• Great problem solver
• Strong work ethic
Responsibilities:
• Supporting the team to meet or exceed team sales targets.
• Oversee all aspects of store operations, including opening and closing procedures, cash handling, visual merchandising, inventory management and security measures.
• Foster a positive work environment that promotes teamwork, employee engagement and professional growth.
• Collaborate with the marketing team to develop and implement effective marketing strategies and promotions to drive foot traffic and sales.
• Weekly reporting
Requirements:
• Strong sales and customer service skills, with a proven track record of achieving sales targets and providing exceptional customer service.
• Excellent team management skills with the ability to motivate and develop a team.
• Highly organised with the ability to prioritise tasks, manage multiple responsibilities and meet deadlines.
• Knowledge of inventory management, loss prevention techniques and visual merchandising.
• Proficient in using retail management software and point-of-sale (POS) systems.
• Exceptional communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and team members.
• Attention to detail and a commitment to upholding company values and high-quality standards in all aspects of store operations.
• Flexibility to work weekends, holidays and extended hours as required by the business.
• Adherence to safety protocols and regulations to ensure a safe working environment.
Job Type:
Full-time, Permanent
Benefits:
• Employee discount
• 28 days holiday pro rata (including bank holidays entitlement)
• Access to our Employee Assistance Programme
• Training and personal development
• Staff pension scheme
Schedule:
• Day shift
• Weekend working expectation
• Christmas and Bank Holiday working expectation
Location:
Cleethorpes Store, DN35 8EZ.
Salary:
Starting £15.00 per hour.
In the instance of a high volume of applicants, we reserve the right to close the vacancy earlier than the advertised application deadline.
Daniella Draper are hiring!
We are looking for an experienced sales assistant to join our London Team.
About the role…
As a Sales Assistant in our jewellery store, you will play a vital role in providing exceptional customer service and contributing to the overall success of the store. Your primary responsibility will be to assist customers in finding and purchasing high-end jewellery pieces that meet their needs and preferences. You will also be responsible for maintaining a visually appealing and organised store environment. Additionally, you will have opportunities to build product knowledge, cultivate customer relationships, and contribute to sales targets.
Please send your CV for the attention of Amelia at recruitment@danielladraper.com
What we are looking for in our newest recruit
· A team player.
· Be trustworthy.
· Flexible
· Approachable
· Self-Motivated
· Great problem solver
· Strong work ethic
Your responsibilities will include:
· Customer service excellence fostering a customer centric environment.
· Develop exceptional product knowledge and passion for Daniella Draper’s values and vision.
· Guide customers through the sales process, from product demonstration to closing the sale.
· Process sales transactions accurately and efficiently using the store's POS system.
· Follow store procedures for opening and closing, cash handling and security measures.
Requirements
· Previous retail sales experience, preferably in the jewellery or luxury retail industry.
· Excellent interpersonal and communication skills.
· Strong customer service orientation with a passion for delivering exceptional experiences.
· Sales-driven mindset with the ability to meet or exceed sales targets.
· A genuine interest in jewellery and luxury products.
· Basic knowledge of jewellery characteristics, materials, and designs.
· Attention to detail and a keen eye for visual merchandising.
· Ability to work as part of a team in a fast-paced environment.
· Proficient in using point-of-sale (POS) systems and handling cash transactions.
· Impeccable personal presentation and grooming in line with our brand's standards.
· Ability to work a flexible schedule, including evenings, weekends, and holidays.
· Adherence to safety protocols and regulations to ensure a safe working environment.
Job Type:
4 days per week, permanent contract
Schedule:
· Weekend availability
· Day shift
· Christmas and Bank Holiday working expectation
Work Location:
In person, London store.
Daniella Draper are hiring!
We are looking for an experienced Assistant Manager to join our Grimsby Team.
About the role…
As an Assistant Store Manager, you play a vital role in supporting the Store Manager in the efficient and successful operation of the store. Your focus will be on delivering exceptional customer service, driving sales and maintaining the brand's image. You will assist in managing the sales team, coordinating store operations and ensuring the store meets or exceeds sales targets.
Please send your CV for the attention of Amelia at recruitment@danielladraper.com
What we are looking for in our newest recruit
· A team player.
· Trustworthy.
· Flexible
· Approachable
· Self-Motivated
· Great problem solver
· Strong work ethic
Your responsibilities will include:
· Lead your team by example in delivering excellent customer service and actively engage in sales activities, building relationships with customers and driving sales.
· Ensure exceptional customer service is consistently provided by the entire team.
· Provide knowledgeable advice on jewellery selection, including gemstones, metals, designs, and styles.
· Suggest complementary pieces, upsell and cross-sell to maximise sales opportunities.
· Handle customer inquiries, concerns and complaints promptly and effectively.
· Foster a customer-centric environment, ensuring each customer receives personalised attention, product knowledge and assistance.
· Ear piercing (full training will be given).
Sales and Product Knowledge:
· Develop exceptional product knowledge and passion for Daniella Draper’s values and vision, ensuring consistent brand representation within the store.
· Guide customers through the sales process, from product demonstration to closing the sale.
· Support your team to meet or exceed team sales targets.
· Ensure product features and pricing information is clearly communicated to customers.
· Oversee the offering of store services such as engraving and aftercare.
· Collaborate with the Store Manager to implement sales strategies and promotional activities.
Store Operations Management:
· Assist in all aspects of store operations, including opening and closing procedures, cash handling, visual merchandising, inventory management and security measures.
· Work with the Store Manager to implement security measures to ensure the safety of our employees, protect jewellery from theft and maintain a safe shopping environment.
· Ensure the store is clean, well-maintained and visually appealing at all times.
· Assist in the implementation of efficient processes and procedures to maximise productivity and minimise losses.
· Monitor and analyse sales and performance metrics with the Store Manager to identify areas of improvement and develop strategies with the Area Store Manager to increase sales and profitability.
Inventory Management:
· Collaborate with the procurement team to monitor and maintain appropriate inventory levels, ensuring availability of popular items while minimising excess stock.
· Conduct regular inventory audits to identify discrepancies and implement corrective actions.
Team Management:
· Work with the Store Manager to manage and develop a competent and motivated sales team, ensuring they are equipped with the knowledge and skills required to excel in their roles.
· Provide ongoing coaching and provide constructive feedback to ensure staff members meet sales targets and deliver exceptional customer service.
· Foster a positive work environment that promotes teamwork, employee engagement and professional growth.
· Work with the Store Manager to monitor sales targets and support the team in achieving them in line with the brand values.
· Schedule and organise employee shifts, breaks and holidays to ensure adequate staffing levels during peak business hours in the Store Manager’s absence.
Visual Merchandising and Marketing:
· Plan and execute visually appealing displays and arrangements to attract customers and showcase jewellery effectively under direction of the creative and marketing teams.
· Ensure the store is clean, organised and visually appealing at all times.
· Stay updated on current jewellery trends and market demand to make informed decisions regarding merchandise presentation.
· Collaborate with the marketing team to develop and implement effective marketing strategies and promotions to drive foot traffic and sales.
Sales Analysis and Reporting: - (Assist store manager in the following)
· Analyse sales data, identify trends and develop strategies to increase sales, enhance productivity and optimise store performance.
· Prepare regular sales reports in relation to key performance indicators (KPIs) for the senior management team to evaluate individual and store performance.
· Ensure the accuracy of data within the NetSuite system for the Sales functionality.
· Utilise reporting functions to report on sales at your store location to ensure targets are being met.
· Utilise the Inventory functionality of NetSuite to understand stock levels in each location and monitor stock movement.
· Follow correct booking in and out procedures to ensure the accuracy of stock within NetSuite.
· Provide staff training and support within your store as applicable.
Requirements:
· 3+ years’ experience in retail management, preferably in the jewellery or luxury retail industry.
· Strong sales and customer service skills, with a proven track record of achieving sales targets and providing exceptional customer service.
· Excellent team management skills with the ability to motivate and develop a team.
· Highly organised with the ability to prioritise tasks, manage multiple responsibilities and meet deadlines.
· Knowledge of inventory management, loss prevention techniques and visual merchandising.
· Proficient in using retail management software and point-of-sale (POS) systems.
· Exceptional communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and team members.
· Attention to detail and a commitment to upholding company values and high-quality standards in all aspects of store operations.
· Flexibility to work weekends, holidays and extended hours as required by the business.
· Adhere to safety protocols and regulations to ensure a safe working environment.
· Adhere to Daniella Draper’s brand philosophy, centred on sustainability, integrity and social responsibility.
Job Type:
Full time, permanent contract
Schedule:
· Weekend availability
· Day shift
· Christmas and Bank Holiday working expectation
Work Location:
In person, Grimsby store.
Daniella Draper are hiring!
An exciting opportunity has become available for a Finance Assistant to join our Workshop team.
Job Overview:
As a Finance Assistant you will support the finance department by performing a variety of accounting and financial tasks.
The role involves maintaining accurate financial records, preparing
reconciliations and assisting with invoicing.
The ideal candidate will have strong organizational
skills, attention to detail, and the ability to handle sensitive financial information.
Key Responsibilities:
• Financial Record Keeping
• Maintain accurate and up-to-date financial records.
• Enter financial transactions into the accounting software.
• Reconcile bank statements and other financial reconciliations
• Requesting receipts / invoices
Accounts Payable and Receivable:
• Assisting with processing invoices and ensure timely payment of bills.
• Resolving invoice queries and supplier statements
• Prepare and send invoices to clients and following up outstanding receivables.
• General Administrative Support
• Respond to queries and requests from other departments.
• Assisting in new system implementations
• Assist with special projects and tasks as assigned.
• Monitor expenditures and report any variances.
• Ensure compliance with financial regulations and standards.
• Maintain confidentiality of all financial information.
Qualifications & Education:
• GCSE’s / relevant qualifications (eg.AAT)
Experience & Skills
• Minimum 5 years previous experience in a finance or accounting role – essential
• Proficiency with accounting software (e.g.Xero, SAP, Oracle).
• Microsoft Office
• Strong analytical and numerical skills.
• Excellent attention to detail, organizational and problem-solving skills.
• Proficiency in Microsoft Office Suite
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
In return for the right candidate, we can offer:
• Excellent highly competitive rates of pay
• Staff pension scheme
• Training and personal development
• Daniella Draper offers a comprehensive range of benefits to staff after the relevant criteria
has been met.
Salary:
Competitive, based on experience and qualifications.
Hours:
This is a part time position ranging from 16-24 hours per week.
To apply, please apply via Indeed and attach your CV and covering letter.
Alternatively, please email your information to recruitment@danielladraper.com.