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Personal Shopping
& Customer Care
Watch Video Ask our experts
Over the phone stylist advice & live-chat
Connect with our workshop stylist over the phone and take your shopping experience to the next level. We also offer live-chat on our website, look for it in the bottom right corner of the window.
CALL 01472 351 341
BOOK A CALL
Book an online 1-1 virtual appointment
Connect with an in-store stylist via video call and receive live one-to-one jewellery advice and recommendations tailored to your needs directly from one of our jewellery experts. Appointments last 15 minutes and are available Wednesdays & Fridays.
BOOK VIRTUAL APPOINTMENT
Book an in-store 1-1 appointment at our flagship Lincoln store
Meet one of our in-store stylists in person and receive expert jewellery advice and recommendations tailored to your needs. NOT AVAILABLE DURING COVID 19 LOCKDOWN
BOOK IN-STORE APPOINTMENT
Send a gift voucher with a virtual note
The perfect gift, send one of our digital gift vouchers that you can personalise with your own message and photo.
SHOP GIFT VOUCHERSMeet Our Style Advisers
Customer Service Team
At Daniella Draper, customer service has always been at the fore-front of our brand.
Amelia
Call Amelia for any expert styling of gifting ideas, or live-chat with her on our website.
Imogen
Head of customer service and the front of all DD knowledge.
Mark
Not only responsible for hand wrapping your DD parcels with love and care, he is also one of our over the phone style advisors.
